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Complaint Resolution Committee

If you encounter any issue that influences the financial result of your operations, please, fill the following form. We are committed to providing high-quality service and a positive experience with our platform.

8-digit ID that you can find on your loan, turbocharge or Multi HODL in app or at the top of your agreement. Left this field blank for crypto savings.

Fill the time in your local time zone as you can see in your account.

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Thank you for your submission!

The Committee will check your compliant within 24 business hours. Please expect the reply to your account ID email.

We will provide you with the outcome or request additional details within 5 business days, according to the Service Level Agreement.

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