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Security of your funds is our top priority.

All operations at YouHodler are 100% secure

YouHodler follows all the industry best practices for IT security checks, data protection, access rights, and data encryption. We store fiat funds at reputable Bank accounts in Europe and Switzerland and partner with trusted fiat payment providers only.

Fully compliant with EU and SWISS regulations

All our customers are going through an efficient and secured KYC process, to assure the full compliance with the EU and SWISS regulatory norms.

Acuant and OnDato

Acuant and OnDato assures that all of our customers will have a most efficient and secured KYC process.

Elliptic

Elliptic to execute the blockchain monitoring and risk assessment

Ledger and Arch UK Lloyds of London syndicate

Ledger and Arch UK Lloyds of London syndicate - to protect the customers funds and provide crime insurance

Security layers

YouHodler is providing our customers with the flexible customized security options. 
- 2fa through that includes email, sms and authentication apps 
- 3fa an innovative option with which you can lock the withdrawal option completely and unlock by passing additional verification procedure
- Biometric For all the devices that support face and fingerprint recognition 

Customer Support

A dedicated team that is ready to help online 24/7

Fully regulated Complaint Process

YouHodler is a proud and official member of the Blockchain Association, the crypto subgroup of the larger Financial Commission. This independent, self-regulatory organization (SRO) and external dispute resolution (EDR) provider ensures all YouHodler customers have an outlet for dispute resolution outside of the YouHodler platform.

Advanced approach to the AML procedures

Personal video interviews allow verifying the customers and secure their fundsDeep due diligence and risk assessment increase trust and transparency levels for the industry


Last update: April 23, 2021