Account Manager – Corporate Onboarding & Client Success
Corporate Services
About YouHodler
YouHodler is a Swiss and EU -based regulated FinTech platform operating in the EU, Switzerland, and other international markets. We empower individuals and businesses to access crypto and traditional financial services in one seamless environment.
Role Overview
We are looking for a motivated and client-focused Account Manager to support corporate clients through the onboarding process and manage their relationship with YouHodler post-integration. This role is essential to delivering a smooth client experience, ensuring compliance, and fostering long-term partnerships.
Key Responsibilities
- Client Onboarding:
Guide corporate clients through the full onboarding process, including KYC/AML documentation, platform setup, and account activation. - Client Support:
Serve as the main point of contact for new and existing corporate clients, providing timely and professional support. - Relationship Management:
Build and maintain strong, trust-based relationships with clients to ensure satisfaction and continued engagement. - Collaboration:
Coordinate internally with Compliance, Legal, Tech, and Operations teams to facilitate onboarding and resolve client issues efficiently. - Training & Product Guidance:
Provide product demonstrations, answer client queries, and offer ongoing education to ensure optimal use of YouHodler’s services - Process Improvement:
Identify friction points in onboarding or client servicing and propose solutions to improve efficiency and customer satisfaction.
Requirements
- Proven experience in account management, client success, or corporate onboarding—ideally in fintech, crypto, or financial services.
- Familiarity with KYC/AML processes.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Strong organizational and problem-solving abilities.
- Ability to manage multiple onboarding projects simultaneously.
- Fluency in English; other languages (e.g., French, Italian, German) are a plus.
- Experience working with CRM and onboarding tools is a plus.
What We Offer
- A dynamic and innovative work environment at the forefront of fintech and digital assets
- Opportunity to shape the future of crypto banking and corporate client experience
- Competitive compensation package
- Flexible work arrangements
- A collaborative international team and professional development opportunities
Send your CV to hr@youhodler.com. Email title = Job title.
Why Work
With Us?
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Competitive Compensation
We want to keep our team motivated and we pay more than our competitors. Salaries are always supplemented by a bonus tied to corporate and personal performance.
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Relocation Options
If you want to work offline you can choose one of our offices to relocate. We will give you an invitation, official residence permit and other necessary requirements.
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Offline meetups
Twice-annually we come together for an all-team retreat that includes activities like skiing, sailing and rock climbing. We love to have fun together.
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Professional Growth
Work within a team of motivated people with extensive and constatly growing experience in FinTech & banking, online-trading, blockchain.
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Work from Anywhere
We started in 2018 as a remote team. During the COVID pandemic, it become one of our key competitive advantages. We love remote work and we know how to stay motivated.
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Flexible Vacation
We work 5/2, 365 days of the year. But Instead of the official holidays in your country, we give you 6 total weeks of vacation time. Only you decide when you have holidays.
We help people to stop passive "hodling" and use crypto assets right here, right now.
Our Mission
Our mission is to properly integrate cryptocurrency into the financial system so that everyone recognizes and utilizes the benefits of crypto as an integral part of the global economy.
Our Vision
Our vision is to build a customer-centric bank that supports the coexistence of crypto and fiat for the benefit of people while respecting traditional finance, and legitimately integrating modern financial solutions.
Building bridges for crypto. Not walls.
Blockchain is not a revolution, but a logical evolutionary step in the development of the financial industry.
Crypto is just another evolutionary step after credit cards and contactless payments as well as an opportunity for further development of money transferring networks and protocols.
Crypto offers another convenient form of storing, transfering and managing assets. In some cases, crypto is another intriguing asset class.
Crypto offers another convenient form of storing, transfering and managing assets. In some cases, crypto is another intriguing asset class.
Didn’t find a job
for you?
If you have something to offer for our growing business and team, feel free to send a message to hr@youhodler.com
Send us a Message
YouHodler está regulado en Suiza, la UE y Argentina.
YouHodler SA
Intermediario financiero registrado
YouHodler Italy S.R.L.
VASP registrado en OAM / MICAR
YouHodler SA
Registrada como VASP en el Banco de España
YouHodler SA Sucursal en Argentina.
Registered as a VASP with the CNV.