To take a loan or withdraw cash, you will need to verify your identity and your address of residence. To protect our customers from fraud activities, we require all users to complete the below steps.
Submit photos/scans of your Government Issued ID. Submit a copy of one of the below documents:
Make sure that the chosen document meets the below requirements:
Note: should any questions arise, our compliance department may ask you to provide a copy of another form of ID.
Make a selfie while holding your ID (submitted previously)
Make sure that you follow the below steps while taking a photo:
Note: in case of a low-quality selfie, the Compliance Officer may ask you to resubmit your photograph.
You will need to provide us with the correct information in the Latin alphabet.
Submit a scan of one of the below documents to confirm the address of your residence.
Please, make sure that your document corresponds to the below requirements:
Note: should any questions arise, our compliance department may ask you to provide another document proving your address of residence.
The process of verification might take up to 24 hours. Our Compliance team will try to review your case in a timely manner. In case you experience any issues, please contact our support team via chat on app.youhodler.com, or connect us via email at firstname.lastname@example.org.
Updated December18, 2018